This is your daily email to keep you updated on the government’s response to COVID-19 (coronavirus).
Government coronavirus action plan
The government coronavirus action plan sets out what the UK has done to tackle coronavirus
(COVID-19), and what we plan to do next.
The situation is constantly reviewed and action informed by expert science and advice, guided by
the Chief Medical Officer and the Chief Scientific Adviser.
The action plan can be found here:
Action plan recap
The action plan sets out a four-phased approach in response to coronavirus – Contain, Delay,
Mitigate, and Research, based on the latest scientific evidence.
The current emphasis is on the Contain and Research phases, however planning for Delay and
Mitigation is already in train.
As part of the Contain phase, we have been providing advice to educational settings in England.
We also launched a DfE helpline to manage the flow of increasing queries, from providers parents
and young people.
How to wash your hands properly
Wash your hands more often for 20 seconds with soap and hot water.
Watch this short NHS film for guidance:
Teach young children how to wash their hands with the NHS handwashing song:
Public Health England recommends that in addition to handwashing before eating, and after
coughing and sneezing, everyone should also wash hands after using toilets and travelling on
Department for Education coronavirus helpline
The Department for Education coronavirus helpline is available to answer questions about COVID-19
relating to education and children’s social care. Staff, parents and young people can contact this
helpline as follows:
Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)
Please note, we are currently experiencing high volumes of calls and apologise for any wait that
you may experience. Your call will join a queue and we will answer as soon as possible.
If you work in a school, please have your unique reference number (URN or UKPRN) available when
calling the helpline.
Where to find the latest information
Updates on COVID-19:
Guidance for educational settings:
Guidance for social or community care and residential settings:
Travel advice for those travelling and living overseas:
Latest Department for Education information:
Please keep your GIAS contacts up to date
If you work in a school, please take this opportunity to review your contact information in Get
Information About Schools (GIAS).
To update your record, please go to the GIAS home page, “Sign in” using your “DfE Sign-in” credentials and select GIAS from your available services here: